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REALLY KNOW YOUR CUSTOMERS

Did you know that our AI marketing automation platform records users' behaviours and uses machine-learning to auto-profile users and qualify your leads?

It can also:

  • trigger SMS', emails and personalise any part of any page on your AI site - imagine, even at the simplest level, being able to tune your home page for customers Vs non-customers
  • execute 100s of automated marketing and business process journeys for every one of thousands of users in real-time, 24x7x365 days of the year - even anonymous visitors...
  • generate automated e-newsletters based on your blog content but personalise every email to only include articles known to be of interest to each recipient
  • use all of the profile and behavioural data gathered to inform sales calls to improve conversion rates
  • use lead-scoring to qualify your prospects and pop them out of the funnel when they are ripe to be contacted
  • manage full business processes from a prospect's interest to order, fulfillment and beyond, with every step controlled to perfection and audited

It takes a bold step but we're here to assist and ensure your success...

PROPERLY REWARD AND SERVICE YOUR CUSTOMERS

If you are focussing on savings, it's even more important to understand how you can continue to deliver exemplary services:

  • remove manual tasks and replace them with automation
  • deliver accurate and audited services more quickly with fewer people
  • automate offers, renewals and promotions for customers based on their orders
  • automate satsifaction and rating surveys - ask their opinion - learn from genuine feedback
  • make it easy to enquire, purchase, return products, update their preferences and comply with the GDPR (support is built into our AI solution) 
  • make it easy to deliver the right levels of personal customer service and make your customers feel appreciated, without increasing your overheads

The benefits can be staggeringly impactful, even for small organisations...

DIGITAL TRANSFORMATION

When the information relating to each stage of a business process is carried forward by your automation:

  • staff no longer need to rely on paper, shared spreadsheets or their memory
  • staff simply update process information as needed and the information is then passed onto the next role/stage in the workflow automatically
  • every step through every process is logged; reporting tools often reveal highly insightful results
  • customers can be auto-notified when an order (or any other data) moves from one process stage to another, such as an order progressing from payment to manufacture to fulfilment to tracking and even returns

These benefits can be staggeringly impactful, even for small organisations...

MAKE YOUR TECHNOLOGY WORK FOR YOU AND NOT THE OTHER WAY AROUND!

Full organisational process (aka enterprise) automation delivers:

  • measurability
  • reliability
  • repeatability
  • agility
  • dependability
  • scalability

When we can deliver you:

  • more qualified leads
  • better customer services direct to customers online
  • the ability to grow your organisation while potentially even reducing your overheads

Realistically, is there any reason why you shouldn't be talking to us now (even if it's tentative)?

Call or email us now

Case Study - Empire Bespoke Foods

A long-standing customer and major food manufacturer and distributor whose AI-based solution delivers 1000s of products, secure access, e-commerce integrated directly with Sage and marketing automation

Find out more