Allocate Software is an AIM listed company with specialisms in workforce optimisation to the Health, Defence and Maritime sectors. Indeed, Allocate Software are the primary supplier of software to the NHS in the UK.
With many thousands of customers alongside Allocate's growth, providing technical support was becoming a strain using traditional methods, i.e. email and phone. Moreover, the requirement to perform to SLAs with UK hospital trusts and other emergency services was also difficult to achieve due to the lack of auditable measures and online efficiencies.
I wanted to drop you a short note to recognise the outstanding impact that you and your team delivered in achieving the portal readiness for the national user group meeting. Just to confirm we achieved 112 portal registrations from the 22 demos delivered across the two days. The customer feedback was sensational and every demo received active engagement and on three occasions it was standing room only. I truly appreciate the extra mile S-digital has given, especially in the quick turnaround in the past 48 hours.